Remote Technical Support

Our new Remote Technical Support is a great way to help you with many of the problems or questions you may have without having to schedule an on-site service call!


When you call, you will get:
- Experienced Technicians
- Priority Attention for Urgent Needs
- 100% Customer Satisfied Calls
Using cutting edge technology, we will schedule a session in which we can access your DVR remotely and actually view your desktop and manipulate the mouse and keyboard to address your issue.

The sessions can only be started by you, and you can disconnect at any time. No software is permanently installed on your computer. All you need is a small file that you will download from us. This way you are in control, and the sessions will be safe, protecting your data and privacy.

You must have a broadband internet connection (cable, DSL, or FIOS) to take advantage of the Remote Help Desk.


Please call 813-888-9555 for more information on how to connect with live technicians. Upon request of the technician, click on one of the Start Session button shown below.


Start Windows Session
Start Macintosh Session

Unauthorized Resellers

Purchase of Digital Watchdog products from an unauthorized reseller may exclude you from Digital Watchdog warranty, service or support. Also, you should be aware that certain unauthorized resellers may have been or will be charged with criminal misconduct. Click HERE for more information.


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