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CASE STUDY

Caribou Coffee

300 +
company-owned stores
18
states nationwide
1
DW® Mobile app to monitor it all
CUSTOMER
  • Second largest company operated premium coffee house in the U.S.
  • 300+ company-owned stores
  • 130+ domestic license locations
  • 18 states nationwide
  • 10 countries worldwide
CHALLENGE
  • Provide a safe and secure environment for customers and employees
  • Need for local monitoring
  • Need for centralized corporate monitoring of all sites
DW® SOLUTION
  • VMAX® A1
  • Pivot CMS
  • DW® mobile apps for remote monitoring
QUOTABLE
“Remote connectivity allows us to review live and recorded video from each store. The Pivot software is a practical tool.”
–Steve Bryan is Sr. Manager of Profit and Protection, Coffee and Bagel Brands.