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Technical Bulletin - New DVR Scheduled Reboot Feature

To:      DW® Customers
Date:  December 7, 2015
Re:      New DVR Scheduled Reboot Feature

DW® announces a new DVR feature for VMAX DVRs. A scheduled reboot option will allow the DVR to automatically reboot on a weekly base to maintain proper functionality and reduce the risk of malfunction or video loss. 

To set up the scheduled reboot option: 
  1. Right-click on the screen and select MENU.
  2. Go to the SYSTEM menu and select SYSTEM INFO sub-menu. 
  4. In the pop-up window, check the box next to USE to enable. 
  5. Select the day of the week and the hour of the day. For example, every Tuesday at 15:00 (3:00PM). 
  6. Click OK to save or CANCEL to exist without saving. 

The new feature is available on the following products:
  • *     VMAX 960H™
  • *     VMAX 960H Flex™
  • *     VMAX 960H Core™
  • *     VMAX A1™
  • *     VMAX IP™


To upgrade your recorder:

  1. *     Go to and go to the DVR’s product page.
  2. *     Under Downloads, download the latest firmware. Once the file is downloaded, unzip it, and copy it to a USB.
  3. *     Plug the USB with the new firmware into your DVR.
  4. *     Right-click anywhere on the screen and select MENU à SYSTEM MENU and click UPGRADE next to the version number.
  5. *     Select ‘USB’ from the Method drop down options and press the ‘Scan’ button.
  6. *     Once the system detects the USB drive, it will display the firmware file under ‘Upgrade File Name’ and the ‘New Ver’.
  7. *     Click START to begin the upgrade.

*     You may also use the FTP upgrade option in your recorder. Refer to your recorder’s full manual for more information.


For More Information:

DW® Customer Service

Toll Free: 866.446.3595