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Unauthorized Dealer Policy

Buy DW® cctv security cameras and DVRs Unauthorized Resellers
Purchase of DW® products from an unauthorized reseller may exclude you from DW® warranty, service or support. Also, you should be aware that certain unauthorized resellers may have been or will be charged with criminal misconduct.
  • Please protect yourself – purchase from authorized resellers only.
  • Unauthorized resellers may show a pattern of complaints if you check with the Better Business Bureau.
  • You may also find other complaints online about some unauthorized resellers.
  • Pictures taken of some unauthorized reseller locations have shown shuttered warehouses, mailbox stores, or apartment buildings.
Warranty Exclusions
Warranty does not apply to your product under any of the following conditions:
  • The serial number has been removed or modified.
  • Your product has been subjected to misuse or damage (including water damage, physical abuse and/or improper installation).
  • Your product has been modified in any way.
  • Your receipt or proof-of-purchase is from a unauthorized dealer or internet auction site including eBay, uBid, or other non-authorized resellers.
  • You are not the original purchaser of the product from an authorized dealer or did not receive it as a gift from the original purchaser of the product from an authorized dealer.
DW® Unauthorized Reseller List as of 11/9/2016
Unauthorized resellers appear and disappear, and may change names often, but purchasing a DW® product from any of the unauthorized resellers listed below will subject you to unauthorized reseller risks.

For where to buy product and find information please contact the Authorized DW® Representative in your area.