Cloud Video Management Solutions

myDW® cloud management services integrate Digital Watchdog’s (DW) security solution suite onto a single platform for seamless real-time system management. It is a paid subscription health monitoring cloud service giving integrators and dealers instant access to all their customers’ surveillance systems online, on a smartphone and a tablet. Call your DW rep today to learn more and schedule a demo.
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Technology Features

myDW

myDW Features Overview

myDW Organizations Explained

myDW Initial Setup

myDW Initial Setup (Spectrum)

How to Switch Organizations on myDW

How to Add Users on myDW

How to Add User Groups on myDW

How to Add Alert Rules on myDW

How to Address Alerts on myDW

How to Add Reports on myDW

How to Use CVV Reports on myDW

How to Upload Videos to Your myDW Organization

How to Share Videos on myDW

Software
  • myDW Features Overview
  • myDW Organizations Explained
  • myDW Initial Setup
  • myDW Initial Setup (Spectrum)
  • How to Switch Organizations on myDW
  • How to Add Users on myDW
  • How to Add User Groups on myDW
  • How to Add Alert Rules on myDW
  • How to Address Alerts on myDW
  • How to Add Reports on myDW
  • How to Use CVV Reports on myDW
  • How to Upload Videos to Your myDW Organization
  • How to Share Videos on myDW
Ideal Markets
Banking
Education
Hospitality
Hospitality
Convenience Store
Warehouse and Logistics
Retail
Retail
Smart User Management
Manage users for multiple organizations and tiers from a single unified dashboard for unparalleled control over users and access to systems.
Reduce IT workload
Automated tools and no software to install help reduce overhead and additional IT personnel, saving time on travel between sites and minimizing recursive tasks such as password management or remote connection settings.
24/7 Protection
myDW offers real-time alerts for critical issues or potential problems. Rest easy knowing that your system is working properly when needed to capture a critical video event.
Expedite Video and Event Sharing
Assign events to users and export and share clips of events with your company or law enforcement via the cloud.
Simple yet Secure Remote Connection
With secure connections, there is no need to open ports, and 2FA, myDW makes sure your data is safe.
Improved Situational Awareness
myDW cloud-based VMS is a multi-site management solution that helps integrators and installers gain valuable situation awareness over their customers' systems and manage them more efficiently, saving their time and delivering a smart solution to customers looking for an easy surveillance system that keeps them up to date only on what's important. Smart alarms and notifications reduce false alarms and provide video verification for events to help customers keep their businesses safe.
Streamlined Incident Management
End-users can leverage myDW's smart event handling and alert notifications to pinpoint events and address incidents as quickly as possible, alerting law enforcement or management on the field of events unfolding. Integrators and installers operating from a central location can access their users' systems and view reports and system status from individual sites. myDW streamlines the event review process to make sure all events are addressed as soon as possible, and all systems remain operational with minimal travel and physical time by the unit.
Web client compatible with any browser
myDW is built to be easy to use and easy to access. myDW can be accessed from any responsive web browser, on any OS, using the same single sign-on. Roaming profiles load your site lists and permissions automatically from the feature-rich web client, the light and fast mobile app, or the dedicated multi-monitor thick client (coming soon).
Clip Sharing video clips with users and personnel via cloud (coming soon)
myDW can significantly improve the efficiency of video sharing from your myDW account. Video clips can be shared via email with law enforcement, management and coworkers. Users can add notes, assign priority and control permissions to streamline event response across your operation.
Camera View Verification (CVV™)
CVV tracks and alerts users of camera obstruction, change in lighting or scene changes over time, saving integrators time and money on unnecessary trips to sites. myDW gives users valuable at-a-glance information to help run your business more efficiently by leveraging event notifications to process substantial amounts of data and uncover new insights.
Cybersecurity with multi-factor authentication
myDW requires no open inbound ports, and it includes a centralized user management platform with multi-factor authentication and encrypted communication. Two-factor authentication helps prevent account hijacking or unwanted access from orphaned credentials on uncontrolled systems.
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Remote management saves time and money
myDW streamlines the management of DW recorders by moving all access and system control to the cloud. With intuitive and instant access from anywhere, anytime and complete scalability, changes are instantly pushed to all users and associated devices, making the management of a large number of users and devices painless and efficient.
Cloud-Optimized Video Archiving
DW’s Cloud-Optimized Video Archiving (COVA™) NVR is a hybrid cloud-based recording solution that combines the features of cloud computing with on-site storage — Optimized and Secure™.
The COVA NVR is managed through the myDW™ cloud-based VMS, with video recorded locally.
MYDW REPORTS CAN HELP GET ACTIONABLE INTEL TO IMPROVE YOUR BUSINESS EFFECIENTLY
myDW system reports provide actionable data to improve efficiency, reduce false alarms, and save time and money on redundant overhead and repetitive tasks. Alerts with video verification help you take appropriate action in real-time.
FLEXIBILITY OF A CLOUD ARCHITECTURE
myDW is a scalable solution, perfect for applications ranging from a single site to multi-site corporate solutions. myDW simplifies operations and management by moving alerts, recording, users and system management to the cloud. Combing the performance and reliability of your local recording with the flexibility and convenience of the cloud, myDW is a great ROI, saving users and integrators time and money with a simpler to use yet more secure surveillance management solution.
Streamline user management
Managing user permissions in myDW is fast and easy with a solution that makes updates hassle-free and instant, eliminates compliance barriers and improves cyber security. User groups make managing large numbers of users and devices simple and pain-free.

Easy and Safe

DW’s myDW complete system management solution offers integrators and installers the power to manage all their systems remotely, from a single location, with automated intelligent analytics to keep your systems and your customers safe and happy.
Alerts
myDW allows users and integrators to create fully-customized alerts with unique filters such as duration, frequency or schedule based on hours of operations or days of the week.
Hardware Inventory Report
Quickly see details for your recorders and camera settings to identify potential anomalies or out-of-date software.
Health Monitoring
Monitor a wide range of health events from your recorders and set alerts for notifications if an issue occurs to help you prevent downtime.
3rd Party Integration
Sensor events, access control panels and alarm panels are easily integrated into the myDW platform for a comprehensive system management, paired with video from the security cameras for visual verification, reducing false alarms and cutting unnecessary costs.
Open Source Software Disclosure.
Reports
myDW reports provide valuable information on your complete system to discover which recorders need attention, reducing downtime and missing video. Thumbnail reports can also provide valuable business intelligence.
HDD and Storage Health
Monitor your hard drives health and remaining storage and set alerts to preemptively prevent downtime and ensure compliance.
NDAA / TAA Compliant
DW IP cameras, analog cameras, NVRs, DVRs, network devices and management software sold and distributed worldwide are designed and developed in U.S.A. and Korea. Manufacturing is done in Korea.
Most DW products qualify for GSA Schedule Contracts and other government opportunities because they are TAA / NDAA compliant.
Learn More
*On supported models. See product pages for more information.

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