What are the Benefits of myDW Health Monitoring Services?
User Management
Manage users from multiple organizations and tiers from a single unified dashboard.
Reduce IT workload
Automated tools and no software to install help reduce overhead and additional IT personnel.
24/7 Protection
Real-time alerts for critical issues help you rest easy knowing that your system is working.
Video Sharing
Assign events to users and export and share video with your company or law enforcement.
Secure Connection
myDW data is safe and secure with 2FA and enhanced cybersecurity practices.
myDW health monitoring service helps system owners gain valuable situational awareness over their systems and manage them more efficiently, saving time and delivering a proactive, easy surveillance system that keeps them up to date only on what's important. Smart alarms and notifications reduce false alarms and provide video verification for events to help customers keep their businesses safe.
How Does myDW Monitor Your Camera's Health?
Scene Change
CVV alerts owners to unexpected changes in the camera’s scene.
Image Quality
Health Reports alert to decreased image quality or obstructions, keeping video evidence at top quality.
Connectivity
Stay on top of network loss and connectivity issues with reports and notifications.
Event Alerts
vent management and notifications help address incidents ASAP.
Recording Status
Recording and HDD status are monitored 24/7 so video loss is caught and addressed instantly.
System owners can leverage myDW's proactive event management and alert notifications to pinpoint events and address incidents as quickly as possible, alerting law enforcement or management to events unfolding. myDW streamlines the event review process to make sure all events are addressed as soon as possible, and all systems remain operational with minimal travel and physical time by the unit.
myDW is built to be easy to use and easy to access. myDW is a cloud-based service that can be accessed from any responsive web browser on any OS using the same single sign-on. Roaming profiles automatically load your site lists and permissions from the feature-rich web client.
myDW’s Video Share enables system operators to quickly share a video of an event with recipients within the organization or external individuals. myDW’s Video Share links are backed to the cloud, encrypted and secure, with flexible sharing options, duration and notes.
Access Video Anywhere
Video saved in the cloud and is accessible anywhere through the myDW web services secure online portal.
Share Instantly
Securely and instantly share password-protected videos with myDW users or external accounts via email securely and instantly.
Share with Outside Users
Share video with other users in your organization or externally with law enforcement, clients or system administrators.
CVV tracks and alerts system owners of camera obstruction, change in lighting or scene changes over time, with valuable, at-a-glance information on each camera, to help reduce downtime or save time and money on unnecessary trips to the installation site.
myDW is a cloud-based service that requires no complex network configuration or bulky software downloads. It includes a centralized user management platform with multi-factor authentication and encrypted communication to help prevent account hijacking or unwanted access from orphaned credentials on uncontrolled systems.
myDW streamlines DW servers' management by moving all access and system control to the cloud. Changes are instantly pushed to all users and associated devices, making managing multiple users and devices painless and efficient.
DW’s Cloud-Optimized Video Archiving (COVA™) NVR is a hybrid cloud-based recording solution that combines the features of cloud computing with on-site storage — Optimized and Secure™.
The COVA NVR is managed through the myDW™ cloud-based services, with video recorded locally.
The COVA NVR is managed through the myDW™ cloud-based services, with video recorded locally.
myDW system health reports provide actionable data to improve efficiency, reduce downtime, and save time and money on redundant overhead and repetitive tasks. Alerts with video verification help you take appropriate action in real-time, keeping all servers and cameras running at optimal performance.
myDW simplifies operations by moving system health monitoring, alerts, users, and system management to the cloud. Combining the performance and reliability of your local recording with the flexibility and convenience of the cloud, myDW is a great ROI, with proactive health monitoring and smart alerts that save system owners time and money.
Managing user permissions in myDW is fast and easy with a solution that makes updates hassle-free and instant, eliminates compliance barriers and improves cybersecurity. User groups make managing large numbers of users and devices simple and pain-free.
Easy and Safe
DW's myDW health monitoring services offer system owners the power to manage all their systems remotely, from a single location, with automated intelligent alerts and reports to keep your systems and users safe and happy.
Alerts
Create customizable alerts with unique filters and schedules.
Hardware Inventory Report
At-a-glance, detailed reports for servers and cameras to identify potential anomalies.
Health Monitoring
Monitor your systems' health events. Set alerts for notifications to help prevent downtime.
3rd Party Integration
Sensor events, access control and alarm panels are easily integrated into the myDW platform for comprehensive system management with video for visual verification.
Open Source Software Disclosure.
Open Source Software Disclosure.
Reports
myDW reports provide valuable information on your complete system to discover which recorders need attention, reducing downtime and missing video.
HDD and Storage Health
Monitor your hard drives' health and remaining storage and set alerts to prevent downtime and ensure compliance proactively.
No software to Install
View and share video through a web browser with no software to download or plugins to install.
Redundant Backups
Video Share videos are stored in cyber-secure data centers across the US to prevent loss or damage at a single location.
Virus-Free Video Share
Cloud sharing eliminates the risk of hacking or virus infestation of your system due to improper USB use.
myDW is purpose-built to support all of DW's solutions in a unified service. Whether DW Spectrum, Blackjack or VMAX recorders, myDW allows system owners to monitor multiple sites, users and systems regardless of the platform.
NDAA / TAA Compliant
DW IP cameras, analog cameras, NVRs, DVRs, network devices and management software sold and distributed worldwide are designed and developed in U.S.A. and Korea. Manufacturing is done in Korea.
Most DW products qualify for GSA Schedule Contracts and other government opportunities because they are TAA / NDAA compliant.
*On supported models. See product pages for more information.
Ready to Modernize Your Security?
Whether you're starting fresh or upgrading an existing system, DW's hybrid cloud solutions scale with your business. Get in touch to see it in action.
