Inside Sales Account Representative

Posted On: Dec 17, 2021
Inside Sales Account Representative
Full Time
Cerritos, CA. USA

Digital Watchdog has an exciting opportunity to join their Inside Sales Team.  This person will have the opportunity to join an established CCTV company that is experiencing tremendous growth. 


The Inside Sales Representative will work daily with our Regional Managers and Factory Representatives with field support and assist in territory growth by contacting existing and potential customers. This position will also be responsible for keeping all customers and PARTNER INTEGRATORS (installation companies) up to date on all product and making sure that our electronic mailing address system is current. This position will be responsible for providing accurate and quick responses to DW RSM, Reps, and customers. The Inside Sales Representative will provide sales quotes, system design, project follow up, and answering of day to day incoming sales calls. Base salary and commission. Specifics to be discussed at the time of interview. 

Specific Responsibilities:
  • Create business opportunities through new and existing customer relationships.
  • Use of data base to input customer information, buying habits, update projects etc.
  • Explain products and services and answer questions from customers and integrators.
  • Respond to specific customer inquiries regarding inventory and order status.
  • Recommend products and perform product comparisons.
  • Encourage companies to enroll in our PARTER INTEGRATOR PROGRAM.
  • Call PARTNER INTEGRATORS to remind them of current programs, promotions, and new products.
  • Work directly with our RSM and factory representatives to meet or exceed sales goals
  • Assist RSM and factory representatives with scheduling appointments.
  • Telemarketing to an average of 50 potential clients a day.
  • Deliver prepared sales talks that describe products to persuade potential customers to purchase our product.
  • Adjust sales scripts to better target the needs and interests of specific companies.
  • Follow up of all leads created from magazine ads, shows, and other marketing.


Previous sales experience is preferred but not required for consideration.

Skills Required

  • Excellent interpersonal skills.
  • Strong written and verbal communication.
  • Organized and highly productive team player.
  • Good time management.
  • Ability to achieve results and objectives.
  • Basic understanding of IP and Analog video preferred.
  • Strong working knowledge of Microsoft Excel.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.  All personnel may be required to perform duties outside their normal responsibilities from time to time as needed.

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